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Book Summary

"Big Data: A Revolution That Will Transform How We Live, Work, and Think" by Viktor Mayer-Schönberger and Kenneth Cukier

Explore the transformative power of big data in our lives and work in this detailed summary of Mayer-Schönberger and Cukier's book.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Analytics at Work: Smarter Decisions, Better Results" by Thomas Davenport, Jeanne Harris, and Robert Morison

Explore key strategies from "Analytics at Work" on embedding analytics for smarter business decisions.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Big Data at Work: Dispelling the Myths, Uncovering the Opportunities" by Thomas Davenport

Explore the power of big data in business with Thomas Davenport's insights on leveraging data for strategic advantage.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die" by Eric Siegel

Explore the power of predictive analytics to foresee actions in business and life in Eric Siegel's insightful book.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"Competing on Analytics: The New Science of Winning" by Thomas H. Davenport and Jeanne G. Harris

Explore the key insights from "Competing on Analytics," focusing on leveraging data for strategic advantage.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Data Science for Business" by Foster Provost and Tom Fawcett

Explore the key insights from "Data Science for Business" to effectively apply data science in your strategies.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Inspired: How to Create Products Customers Love" by Marty Cagan

Discover key insights from Marty Cagan's "Inspired" on creating products that truly resonate with customers.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation" by Carolyn Blunt and Martin Hill-Wilson

Explore customer service evolution in the social media era with actionable insights from Blunt and Hill-Wilson's guide.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"ITIL® Foundation: ITIL 4 Edition" by AXELOS

Explore key insights from "ITIL® Foundation: ITIL 4 Edition" for effective IT service management.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone" by Shep Hyken

Discover key customer service habits that can transform your interactions and boost confidence with every customer.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"The Phoenix Project" by Gene Kim, Kevin Behr, and George Spafford

Explore key insights from "The Phoenix Project" on implementing DevOps in traditional enterprises.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"ITIL For Dummies" by Peter Farenden

Explore "ITIL For Dummies" by Peter Farenden for a practical guide on IT service alignment with business needs.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"Service Desk and Incident Manager: Careers in IT Service Management" by Peter Wheatcroft

Comprehensive summary of 'Service Desk and Incident Manager' by Peter Wheatcroft, exploring ITSM roles and strategies.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"Service Management for Dummies" by Judith Hurwitz

Explore key service management strategies in "Service Management for Dummies" with insights and practical tips.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"The Service Desk Manager's Crash Course" by Phil Gerbyshak

Explore key insights from "The Service Desk Manager's Crash Course," a guide for IT leaders on enhancing service desk efficiency.

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Decoge

Apr 18, 2024 4 min read

Book Summary

"Delivering Happiness" by Tony Hsieh

Explore Tony Hsieh's approach to business success through culture, happiness, and customer service.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"Help Desk Management: How to Run a Computer User Support Service Desk Effectively" by Wayne Schlicht

Discover essential strategies to elevate your IT help desk's efficiency and user satisfaction.

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Decoge

Apr 18, 2024 4 min read

How-To

How to Enable Port Forwarding on Homey Pro

Unlock faster, direct control of your Homey Pro from anywhere! Set up port forwarding with our quick guide.

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Decoge

Apr 18, 2024 3 min read

Book Summary

"Helpdesk Habits: Become a Helpdesk Superhero and Make Yourself Indispensable" by Mark Copeman

Discover key strategies to excel in IT support and transform your customer service skills into superpowers.

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Decoge

Apr 16, 2024 5 min read

Book Summary

"The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users" by Mike Halsey

Explore key strategies for effective IT support with our review of Mike Halsey's comprehensive guide. Ideal for IT professionals.

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Decoge

Apr 16, 2024 7 min read

Book Summary

"Make Time" by Jake Knapp and John Zeratsky

Unlock the secrets to effective time management with practical tips and strategies that boost productivity daily.

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Decoge

Apr 16, 2024 6 min read

Book Summary

"Indistractable: How to Control Your Attention and Choose Your Life" by Nir Eyal

Explore effective strategies to enhance focus, minimize distractions, and achieve your goals with our insightful guide.

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Decoge

Apr 16, 2024 7 min read

Book Summary

"Deep Work: Rules for Focused Success in a Distracted World" by Cal Newport

Discover how to leverage deep work to boost your focus, productivity, and success in today's distracted world.

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Decoge

Apr 16, 2024 7 min read

Book Summary

"Digital Minimalism: Choosing a Focused Life in a Noisy World" by Cal Newport

Explore effective strategies to declutter your digital life and focus more on what truly matters.

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Decoge

Apr 16, 2024 7 min read